ChatGPT has been experiencing significant outages globally, affecting numerous users. As of 8:23 PM, reports indicated over 900 issues in India alone, with many users unable to access the service.
OpenAI acknowledged the disruptions impacting both ChatGPT and Codex, noting that the primary problem involves users being unable to load these services. The company is actively working to identify the root cause of the degraded performance and connection failures.
Outage Details
According to Downdetector, the majority of users reported general outages, while others experienced specific issues:
- 79% reported general outages
- 11% faced problems with the mobile app
- 5% encountered issues on web browsers
Performance Metrics
The service status page indicates a period of degraded performance, with system uptime for ChatGPT dropping to 99.85%. Engineers are currently investigating the situation to restore full functionality.
Additional Issues
In addition to the general outages, OpenAI has identified a secondary issue affecting ChatGPT Business users. Those who upgrade their accounts or add new seats may experience errors for up to an hour.
Next Steps for Users
Users experiencing issues are encouraged to monitor the service status page for updates. OpenAI is committed to resolving these problems as quickly as possible.
